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The challenge

Spending Rs.85,000 a month on Meta ads with no landing page. Leads landed in a WhatsApp group, half were never called back, and the team could not tell which campaign produced bookings.

What we did

Built a matched landing page for each project, connected every form to the CRM, and added an instant WhatsApp reply within 60 seconds of every enquiry.

Implementation

• Three project landing pages built with lead capture forms
• Meta and Google Ads connected with conversion tracking
• Instant WhatsApp and email reply workflow within 60 seconds
• Pipeline mapped from new lead to site visit to closed deal

The challenge

Running Meta and Google ads across 9 ad sets with no clear idea which ones produced sales. ROAS looked fine on paper but the business was losing money after ad spend and product costs.

What we did

Restructured campaigns around intent, added server-side conversion tracking with the Meta Conversions API, and connected every sale back to the CRM for true profit reporting.

Implementation

• 9 ad sets consolidated into 3 intent-based campaigns
• Meta Conversions API and Google conversion tracking installed
• Abandoned cart recovery sequence across email and WhatsApp
• Weekly profit report by campaign, not just ROAS

The challenge

Patient leads were spread across three reception notebooks, two WhatsApp phones and a spreadsheet. No one owned a lead, follow-up was random, and the clinic could not see how many enquiries became appointments.

What we did

Set up a single CRM with a custom dental pipeline, imported 2,400 existing patient records, and connected every lead source so every enquiry landed in one place with a named owner.

Implementation

• Custom pipeline: enquiry, consultation, treatment plan, scheduled, completed
• 2,400 patient records imported and tagged by treatment type
• Web form, Google Business and call tracking all connected
• Reception and doctor team trained on follow-up process

The challenge

Course enquiries came in at all hours from Instagram, the website and Google. The admissions team of 3 could not keep up, so leads went cold overnight and many never received a single reply.

What we did

Built an instant response and 14-day multi-channel follow-up workflow so every enquiry got a reply in seconds and a structured nurture sequence across WhatsApp, email and calls.

Implementation

• Instant WhatsApp reply within 45 seconds of every enquiry
• 14-day nurture sequence with course details, testimonials and offers
• Automatic call task assigned to admissions team after 3 days
• No-show recovery for missed demo classes

The challenge

Appointments were booked over phone and WhatsApp with no calendar sync. No-shows ran at 34%, reminders were manual, and missed slots cost the clinic Rs.1.8L a month in lost revenue.

What we did

Set up online booking calendars with automated WhatsApp and email reminders, a 24-hour confirmation request, and an automatic no-show recovery sequence to rebook missed slots.

Implementation

• Three service calendars with Google sync for the team
• Automated reminders 24 hours and 1 hour before each appointment
• No-show recovery sequence offering the next available slot
• Booking page linked from Instagram bio and Google Business

The challenge

The business had 3,100 old leads and past clients sitting in a spreadsheet from two years of ads. None had been contacted again. The owner was about to spend more on new ads instead.

What we did

Segmented the old database by engagement level and ran a consent-based reactivation campaign across WhatsApp and email, with automated reply handling and booking links for interested leads.

Implementation

• 3,100 contacts segmented into 4 groups by last activity
• Personalised reactivation sequence over 10 days
• AI assistant handled common replies and booked calls
• Interested leads routed to the coach's calendar automatically

The challenge

The team was always on the road, so service calls went to voicemail. Emergency customers just called the next company. The business lost an estimated 40+ jobs a month to unanswered calls.

What we did

Deployed an AI voice receptionist to answer every call 24/7, qualify the enquiry, book the job and answer common questions, plus a missed-call text-back with a booking link and an automated review request after job completion.

Implementation

• AI voice agent trained on services, pricing and service areas
• Missed-call text-back with instant booking link
• Dispatch calendar synced with the team's Google Calendar
• Automated review request sent after each job was marked complete

The challenge

The firm received enquiries outside business hours, but nobody answered. Voicemails piled up and many callers hired the first firm that picked up. Intake was slow and leads were lost overnight.

What we did

Set up an AI voice receptionist trained on the firm's practice areas to answer, qualify and book consultations 24/7, with every booked call synced to the CRM with a case-type tag and routed to the right partner.

Implementation

• AI voice agent trained on practice areas and consultation process
• 24/7 call answering with qualification questions
• Consultation calendar with automated email reminders
• Every intake tagged by case type and routed to the right partner

The challenge

The agency had 1,200 old enquiries from past campaigns that were never contacted again. The team was too busy chasing new leads to revisit the old ones, so revenue sat untouched in the database.

What we did

Deployed an AI voice agent to call old enquiries with a consent-based reactivation offer, qualify interest and book property viewings automatically, with interested leads routed straight to the agent's calendar and CRM.

Implementation

• 1,200 old contacts segmented by last activity and property interest
• AI voice agent called each with a personalised reactivation offer
• Interested leads qualified and booked for a viewing automatically
• All activity logged in the CRM with a reactivation tag

The challenge

The firm had a 14-page website that looked professional but captured almost no leads. There was no enquiry form on key service pages and no clear path for a visitor to book a consultation.

What we did

Rebuilt the three highest-traffic service pages for conversion, added a consultation booking form on each, and connected every enquiry to the CRM with instant follow-up.

Implementation

• Three service pages rebuilt with clear offer and single CTA
• Consultation form with calendar booking on each page
• Instant email reply and partner notification workflow
• Google Analytics 4 and conversion tracking installed

The challenge

The clinic completed 60+ treatments a month but had only 9 Google reviews. Happy clients were never asked at the right moment, and the owner did not know how to ask without feeling pushy.

What we did

Built an automated review request that goes out 2 hours after a treatment is marked complete, with smart routing that sends happy clients to Google and unhappy ones to private feedback, plus an AI voice agent to handle booking calls.

Implementation

• Review request triggered automatically after treatment completion
• Smart routing: happy clients to Google, unhappy to private form
• AI voice agent to answer booking calls and schedule appointments
• Auto-reply templates for responding to new Google reviews