Learn HighLevel Crafters
Step-by-step tutorials that teach you how to configure CRM, automation, funnels, lead management, appointments and more. Free, practical, and written for first-time users.
Start with these
What is HighLevel Crafters?
A plain-English overview of the platform, what it replaces, and how it fits the way your business actually works.
Getting Started
Set up your account, add your business details, and get ready to capture your first lead.
How to Add a Contact
Add leads one by one or in bulk, and make sure every contact has an owner.
How to Create a Workflow
Build your first visual workflow that replies to a new lead instantly.
How to Automate Lead Follow-Up
Build a follow-up sequence that keeps reaching out until a lead replies, then stops.
Pick what you want to learn
Getting Started
Learn your way around the HighLevel Crafters dashboard, set up your business, and get ready to capture your first lead.
4 tutorialsCRM
Add and organise contacts, build pipelines, and manage opportunities so no lead slips through the cracks.
3 tutorialsAutomation
Build visual workflows that respond instantly, nurture leads on time, and hand off to your team when needed.
8 tutorialsFunnels & Websites
Create landing pages, funnels and websites that capture enquiries and send them straight to your CRM.
0 tutorialsAppointments
Set up calendars, booking links and reminders so fewer appointments are missed and more calls happen.
0 tutorialsCommunication
Run WhatsApp, email and conversations from one inbox, and automate replies without sounding like a robot.
0 tutorialsLead Generation
Turn attention into identifiable leads with forms, surveys, ads and quick first replies.
0 tutorialsIntegrations
Connect your existing tools with APIs, webhooks and native integrations so everything talks to each other.
0 tutorialsReporting
Understand leads, cost per lead, appointments and pipeline value so you know what is actually working.
0 tutorialsTroubleshooting
Solve common problems fast with clear, practical fixes for the things that trip people up most.
1 tutorialAdvanced
Custom fields, conditional logic, API calls and advanced automation for when the basics are not enough.
1 tutorialFollow a guided path
Each path is an ordered list of tutorials that takes you from beginner to confident.
Start here
New to the platform? Follow this path to understand the dashboard, set up your business and capture your first lead.
- 1What is HighLevel Crafters?
- 2Getting started
- 3Understanding the dashboard
- 4Setting up your business
- 5Adding contacts
+ 7 more steps
Start this pathIntermediate
You know the basics. Now build connected systems that capture, nurture, close and reactivate leads automatically.
- 1How to create a nurture sequence
- 2How to send automated messages
- 3How to automate appointment reminders
- 4How to manage leads
- 5How to create an appointment calendar
+ 1 more steps
Start this pathAdvanced
For when the basics are not enough. Custom fields, conditional logic, API calls and advanced automation.
- 1Advanced workflow automation
- 2How to add conditions
- 3How to add wait steps
- 4How to test a workflow
- 5Workflow troubleshooting
Need a hand getting set up?
Our team can build your CRM, automation and funnels for you. Book a free strategy call and we will show you the platform on screen.